01
Platform Terms
By using Cartlla, you agree to use the available tools to create and manage a real store, and to comply with local and international laws that apply to your business and products.
Trust and clarity
Cartlla Policies
This page explains the core rules for using Cartlla, and how we handle data, payments, and content across the platform.
Last updated: July 21, 2026Quick Summary
- Use the platform to run a lawful, transparent store for your customers.
- Protect your login details and do not share account access with untrusted parties.
- Customer and order data is used to operate stores, improve service, and meet operational requirements.
- Policies may be updated when new features or operating requirements are introduced.
Policies
Cartlla policies for platform use, data protection, payments, and merchant and customer responsibilities.
02
Privacy and Data
We keep the data needed to operate accounts and stores, process orders, and provide support. We do not sell your personal data, and we use reasonable technical and organizational safeguards.
03
Merchant Responsibility
The merchant or store owner is fully responsible for product accuracy, pricing, inventory, shipping and return policies, licenses, taxes, legal compliance, customer replies, and order fulfillment. Any claim, violation, or legal issue arising from a store, its products, or its content is the responsibility of the store owner, and Cartlla is not legally responsible for it.
04
Payments and Fees
Fees or commissions may vary by plan, payment provider, or market. Cartlla shows available fee details inside the account, subscription flow, or checkout flow where applicable.
05
Acceptable Use
The platform must not be used for fraud, impersonation, prohibited products, harmful content, illegal activity, or infringement of intellectual property rights.
06
Updates and Support
We may update the platform and these policies to improve service or comply with legal or operational requirements. Important changes will be communicated through suitable channels when needed.
Need clarification?
Contact the Cartlla team if you have a question about these policies, your account, or using the platform.
If you find a store that violates policies or applicable laws, send a direct report to the review team.